Free Shipping on All Orders Over $100

Children's Menagerie

Terms & Conditions

Contact Us

If you are looking for assistance, please complete the form below and we will contact you as soon as possible, usually within the same business day.

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Secure Orders Online

We respect your privacy.  Orders placed on childrensmenageriecollection.com are completely secure and customer information is private.  All credit card and personal information provided to us is transmitted securely using the industry standard
SSL encryption.

Return Policy

Children’s Menagerie is dedicated to customer satisfaction.  If you are not completely satisfied with your purchase, you may return it in its original condition and packaging for a refund, exchange or store credit within 30 days of receipt.  Just call us within 30 days of the item’s receipt and we will issue a return authorization number which is valid for 10 business days.  When we receive your return, we will issue you a credit.  You are encouraged to send any returns via insured mail for protection against loss or damage.  Unfortunately, we cannot refund shipping costs and the return shipping costs are the responsibility of the customer.

Payment Options

We accept credit card payments from PayPal, Visa, MasterCard, Discover and American Express.

Shipping Information

Shipping charges are based on the total amount of your order and are listed below.  These rates apply only to orders shipped via ground shipping within the United States.  Express shipping is available upon request.

Order Total Shipping Charge
Up to $49.99 $5.99
$50 to $74.99 $7.99
$75 to $99.99 $9.99
Free Shipping on orders over $100

Contact Information

To place an order by phone please call between 9:00 am and 5:00 pm (EST) Monday through Friday.  Any messages left after hours, or on weekends will be returned promptly the next business day.